Privacy Policy

Whapro ("we", "us", or "our") respects the privacy of our users ("you", "your", or "yours"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our platform ("Whapro") and the services we offer ("Whapro Services"). 1. Information We Collect We collect several types of information to provide and improve our Whapro Services: Account Information: When you create a Whapro account, we may collect information such as your name, company name (if applicable), email address, and phone number. Usage Data: We collect information about your use of Whapro, such as the features you access, the campaigns you create, and your interactions with Whapro. This data may include your IP address, device type, operating system, and browser information. WhatsApp Data: If you integrate your WhatsApp Business Account with Whapro, we may collect and store information from your WhatsApp interactions, such as message content, contact information, and media files (subject to WhatsApp's terms of service). 2. How We Collect Information We collect information in several ways: Directly from You: You provide some information directly when you create an account, use Whapro, or contact us. Through WhatsApp Integration: When you integrate your WhatsApp Business Account with Whapro, we access and store data from your WhatsApp interactions according to WhatsApp's API guidelines. Automatically: We collect some information automatically through your use of Whapro, such as usage data and cookies (if applicable). 3. How We Use Your Information We use your information for the following purposes: To provide and improve the Whapro Services: We use your information to operate Whapro, deliver the Whapro Services, and personalize your experience. To communicate with you: We may use your information to send you important information about Whapro, the Whapro Services, and any updates. We may also use your information for marketing and promotional purposes, but we will provide you with an option to opt-out of such communications. For analytics and research: We may use your information to analyze how users interact with Whapro and improve our Whapro Services. To comply with legal obligations: We may use your information to comply with applicable laws and regulations. 4. Sharing Your Information We may share your information with third parties under the following circumstances: Service Providers: We may share your information with third-party service providers who help us operate Whapro and provide the Whapro Services. These service providers are bound by contractual obligations to keep your information confidential and secure.   Legal Requirements: We may disclose your information if we believe it is necessary to comply with a law, regulation, or legal process. Business Transfers: In the event of a business transfer, such as a merger, acquisition, or asset sale, your information may be transferred to the new owner. 5. Data Security We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee the security of your information.   6. Data Retention We will retain your information for as long as your account is active or as needed to provide you with the Whapro Services. We may also retain your information for legal or compliance purposes.   7. User Rights You have certain rights with respect to your information: Access: You have the right to access your information and request a copy of it. Rectification: You have the right to request that we correct inaccurate information about you. Erasure: You have the right to request that we delete your information. Restriction of Processing: You have the right to restrict the processing of your information. Objection: You have the right to object to the processing of your information. 8. Cross-Border Data Transfers Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. When we transfer your information to other countries, we will take steps to ensure that your information is protected in accordance with this Privacy Policy.   9. Cookies and Tracking We may use cookies and similar tracking technologies to collect information about your use of Whapro. You can manage your cookie preferences through your browser settings. 10. Children's Privacy Our Whapro Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.   11. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you